Ever wondered where Parisians go to solve their tech troubles? Here at the Free Center, that is exactly what they do. This is more than just a store. It is a customer service hub.
Free, a major telecommunications company in France, opened its first Parisian store here. It aimed to improve customer relations. Before this, Free focused on internet and telephone services. Some customers wanted more personal interaction.
Free tested the waters in other cities. Troyes and Angers were among them. After those successes, Free tackled the big challenge Paris. The Free Center spans 600 square meters. It is located near the Madeleine in the 8th Arrondissement.
Inside the Free Center, the atmosphere is modern. Products are easy to access and test. You can compare phone models. You can test Freebox features. You can even surf the internet on available computers.
The Free Center offers several services. There is an information and subscription point. Here non-Free customers can get information. They can also sign up for contracts.
Need something quick? Use Free-express to order directly. You can pick up your Freebox here. This avoids waiting for the postman. This also avoids Saturday morning post office lines. This service is great for those who can easily visit the store.
Want to speak face-to-face? Book an appointment to chat with a Free advisor. This is available whether you are a customer or not.
Having technical issues? The Free Center has a technical service team. They will help diagnose and fix your Free setup. Some customers really need this service.
Even kids are catered for here. There is a play area to keep them entertained. This area also tests the Freebox console capabilities.
The Free Center aims to be customer-friendly. It is a place to test products. It is a place to get repairs. It is a place to find information easily. The store is designed to be inviting. Customers can feel comfortable here.
Free has over 220 stores in France. These stores support its millions of mobile and fixed-line subscribers. Free’s advisors can present offers. They can guide you to the right equipment or plan. This Free Center is just one of many across France. It provides vital customer support and service.
Free started offering internet access without a subscription in 1999. It was the third ISP in France to do so. In 2002, Free was the first to provide a V.92 connection. This shows Free’s history of innovation.
The Free Center embodies Free’s commitment. It provides accessible service. It helps customers stay connected. Whether you need tech support or want to explore new offers, the Free Center is ready to assist.