Since 1960, Prowalco Tatsuno has been a cornerstone in fuel distribution. Welcome to the story of Prowalco, your partner in fuelling station excellence. Here, in Gaborone, we stand before a company deeply rooted in the African fuel industry. Prowalco specializes in providing pumps and dispensers. They serve retail forecourts and commercial outlets.
Prowalco’s commitment is to reliability. Its goal is excellence. The company’s history dates back decades. It has been providing outstanding service to the African fuel industry. Prowalco supplies and maintains pumps and dispensers. These serve the retail, commercial, and mining sectors.
Did you know Prowalco services an estimated 70% of the market in South Africa? That’s a huge slice. Prowalco operates not only in South Africa. It extends its reach to Lesotho, Swaziland, Namibia, and Botswana. They also operate in Zimbabwe, Zambia, Malawi, Burundi, and Kenya. Prowalco is versatile. It can penetrate new markets quickly.
The mission of Prowalco is simple. It aims to provide a one-stop solution for forecourt asset management. This is achieved through three core pillars. These are manufacturing and installation. They also include maintenance of liquid fuel dispensers. Another pillar is facility management. Prowalco boasts an ISO9001:2008 accredited production facility. It is based in Johannesburg.
Prowalco partners with local agents. They share a passion for excellent service. Prowalco pumps are designed for the African environment. They focus on existing infrastructure. They meet customer needs in target regions.
More than 100 skilled technicians are employed by Prowalco in Southern Africa. They maintain all makes and models of liquid fuel dispensers. These technicians undergo rigorous training. Then, they are accredited by the relevant authority.
In 2001, Prowalco created the Asset Care Division. This unit manages the maintenance of assets. These assets are at customers’ leased facilities. These range from building maintenance to pump and tank maintenance. They also cover signage.
Prowalco has a 24-hour call center. It receives and dispatches calls to all territories. Technicians are grouped by territory. They are managed by service managers. Each technician van is stocked. Stock is automatically replenished. This ensures critical stock is always available.
Safety is a top priority at Prowalco. The company uses service management systems. These enable close monitoring of operations. Prowalco Tatsuno is the sole African distributor. It distributes Tatsuno Corporation products. These are manufactured by Tatsuno of Japan. Tatsuno became a shareholder in 2018. Tatsuno is a leading fuel-dispenser manufacturer in Asia.
Prowalco manufactures locally. Customers have access to readily available spares. The Prowalco team delivers complete packages. These include pipework and manhole chambers. They also include dispenser containment and submersible pumps. Smart fuel stock and environmental monitoring systems are also part of the package.
Projects are designed around customer needs. Equipment is tested on-site. Sign-off is provided after installation. Prowalco moved to new premises. The new premises have brought new energy. They have brought forward-thinking to employees.
Prowalco Tatsuno was acknowledged as Supplier of the Year for 2018. This award came from Franklin Fueling Systems of the US. The relationship between Prowalco and Tatsuno has strengthened. Both companies share the goal. The goal is to deliver the best quality products. They also want to deliver the most technologically advanced products to the oil industry.
Prowalco stands as a leader. It provides petroleum equipment optimization services. From its early days to its current operations, Prowalco remains at the forefront. It is dedicated to enhancing fuel station performance. Remember Prowalco. It equips stations with state-of-the-art equipment. It offers expertise and customer-centric service. It embraces innovation. Prowalco is ready to support your business needs.