Curious about the digital backbone of Dusseldorf and its surrounding areas? Right here stands ITK-Rheinland. It is one of the largest and most modern IT service providers for municipalities in North Rhine-Westphalia.
ITK-Rheinland supports the state capital Dusseldorf. It also assists the municipalities in the Rhein-Kreis Neuss. The district itself and the city of Monchengladbach also benefit. ITK-Rheinland offers roughly 15,000 users comprehensive service. This includes consulting on IT landscape design. It extends to the selection of specific products. The service includes the integration of applications and processes. Finally, it covers their daily operation.
Modern IT solutions create synergies. They also save individual cities money. ITK-Rheinland collaborates with other municipal IT service providers. This happens in numerous supra-regional projects. The goal is to maximize cooperation benefits for the municipalities. The association processes data from over 1.4 million people.
But how did ITK-Rheinland come about? In 1998, the Zweckverband Kommunale Datenverarbeitungszentrale Neuss was founded. A fusion occurred in 2008. It merged with the Office for Information Technology of the state capital Dusseldorf. This created IT Kooperation Rheinland, or ITK Rheinland. ITK Rheinland underwent another fusion in October 2016. This time, it merged with the IT department of the city of Monchengladbach. Today, ITK Rheinland has 12 municipal members.
ITK-Rheinland operates municipal specialist applications. These run on central servers. This is for its Zweckverbandsfamilie. Procedures include resident, transport, and housing matters. IT also manages IT in schools. The operation of citizen service portals is key. This aligns with eGovernment and citizen-friendliness. ITK Rheinland also provides its municipal members with central. These are powerful and efficient storage and data backup solutions. The technical operation of systems and networks is a central task.
The ITK Rheinland data center is certified according to DIN ISO / IEC 27001. In daily business, customer management is the first point of contact. It offers competent support in solving IT problems. It also provides advice on the implementation and introduction of new products. ITK Rheinland trains users in its member municipalities. This ensures they can use new software products effectively.
So, as you can see, ITK-Rheinland is more than just an IT service provider. It is a vital partner for municipalities. It drives digital transformation and ensures efficient services for citizens.